Request Entity is Too Large

2020-09-16 19:03:33.333Z

We still have quite a few users who can't share screenshots on our forum. It makes a lot of bug hunting incredibly difficult.
I guess it's because they have retina screens or something like that, which makes the images big.

Would it be possible to:

Here & now: Improve the error message so that it suggests to the user that if they were trying to upload a screenshot, to take a smaller screenshot and try again
Short term: Increase the allowed file size so that this can't happen on a normal screenshot?
Long term: Allow third party storage bucket hosting so that Talkyard doesn't have to have a bottle neck on this?

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3 replies

KajMagnus @KajMagnus
core-dev
support-team
2020-09-17 14:22:25.760Z2020-09-18 10:02:50.997Z
Ok, I can fix 1) Here & now in the upcoming version, this weekend or early next week. I agree about the other steps too.

Notes to myself: Browser side size check, before attempting to upload:
https://stackoverflow.com/questions/3717793/javascript-file-upload-size-validation
https://www.aspsnippets.com/Articles/Check-Validate-File-Size-before-upload-using-HTML5.aspx
https://www.encodedna.com/jquery/get-file-size-before-uploading-using-javascript-and-jquery.htm
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1. KajMagnus @KajMagnus
  core-dev
  support-team
  2020-09-22 14:55:43.595Z
  Seems I'll release a fix for this in a few days, both points 1 and 2 (increase allowed file size for specific sites) above.
  Reply
  C Christian Scheuer @chrscheuer
  2020-09-25 20:57:33.301Z
  Wonderful <3 THANK YOU :)
  
  Reply
Progress
with handling this problem
@KajMagnus marked this topic as Planned 2020-09-17 14:22:51.517Z.
@KajMagnus marked this topic as Started 2020-09-22 14:54:30.108Z.
@KajMagnus marked this topic as Done 2020-10-07 21:39:22.431Z.

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