No internet connection

Request Entity is Too Large

By Christian Scheuer @chrscheuer2020-09-16 19:03:33.333Z

We still have quite a few users who can't share screenshots on our forum. It makes a lot of bug hunting incredibly difficult.
I guess it's because they have retina screens or something like that, which makes the images big.

Would it be possible to:

  • Here & now: Improve the error message so that it suggests to the user that if they were trying to upload a screenshot, to take a smaller screenshot and try again
  • Short term: Increase the allowed file size so that this can't happen on a normal screenshot?
  • Long term: Allow third party storage bucket hosting so that Talkyard doesn't have to have a bottle neck on this?
  • 6 replies
  1. KajMagnus @KajMagnus2020-09-17 14:22:25.760Z2020-09-18 10:02:50.997Z

    Ok, I can fix 1) Here & now in the upcoming version, this weekend or early next week. I agree about the other steps too.

    Notes to myself: Browser side size check, before attempting to upload:
    https://stackoverflow.com/questions/3717793/javascript-file-upload-size-validation
    https://www.aspsnippets.com/Articles/Check-Validate-File-Size-before-upload-using-HTML5.aspx
    https://www.encodedna.com/jquery/get-file-size-before-uploading-using-javascript-and-jquery.htm

    1. KajMagnus @KajMagnus2020-09-22 14:55:43.595Z

      Seems I'll release a fix for this in a few days, both points 1 and 2 (increase allowed file size for specific sites) above.

      1. CChristian Scheuer @chrscheuer2020-09-25 20:57:33.301Z

        Wonderful <3 THANK YOU :)

    2. Progress
      with handling this problem
    3. @KajMagnus marked this topic as Planned 2020-09-17 14:22:51.517Z.
    4. @KajMagnus marked this topic as Started 2020-09-22 14:54:30.108Z.
    5. @KajMagnus marked this topic as Done 2020-10-07 21:39:22.431Z.