Talkyard, a discussion tool:
Instant help, for your
customers
colleagues
students
volunteers
community
Create a self building knowledge base with Questions & Answers. Also, crowdsource ideas, discuss, pick the right ones.
forum.Your-Organization.comAnswers and knowledge
So people find help when they're stuck, and can continue working — or buying from you.
Avoid repetition, save time
If a question has been asked already, others with the same problem, find the first question — no need to ask again.
Everyone gets help
List unsolved questions, so nothing gets overlooked.
Onboarding, handover
Your new members learn how things work, by reading earlier questions and answers. The knowledge stays, when someone leaves.
Crowdsource ideas
Sort by popularity.
Pick the right ideas
Discuss ideas and answers. The good replies surface to the top, so you find them, before making decisions.
Avoid mistakes
You'll see if others disagree with something — then, read the replies, to find out what the problem is.
Insight and transparency
Click a category for one of your teams or colleagues, and see what they're talking about and doing. (Except for private discussions)
Custom groups — save time
Create a user group, add members, and, in a few clicks, configure everyone's notification settings and access permissions.
Team chat
Get work done together, in team chats. Add a public support chat, for quick questions from your users.
Blog comments
Add comments to your blog, or technical documentation. And talk with your blog visitors. Read more here.
Mobile friendly
Easily navigate large discussions, also on mobile: Click to jump to the parent comment and refresh your mind. Then click Back, to continue reading.
Start a community for:
Your non-profit. Talk with those you help, and your volunteers.
Your students. Answer their questions. Let them help each other.
Your company. Q&A for your teams and customers.
Your open source project. Q&A. Discuss future features.
Anything. Relationships / your school / games / psychiatry ...